My Account Essentials
How to become lKhotoba.com member?
You can register with lKhotoba.com online for free. Click join now in the main menu of the home page and fill in the registration form and submit it. Make sure you enter your correct email account. You will be receiving an email to your email account with an activation link. Access the link that is provided in your email to activate your account. The link will be forwarding you to a login page. Enter your userID and password that you have entered during the registration.
I forgot my password, what to do?
Click on the link (forgot your password or ID?) in the home page. For the Forgot your password option enter your userID and click on submit. Your password will be reset and an email will be sent to your email account with a new password.
I forgot my userID, what to do?
Click on the link (forgot your password or ID?) in the home page. For the Forgot your userID option enter your registered email account with lKhotoba.com and click on submit. Your userID will be sent to your email account.
How to change my password?
Login to lKhotoba.com with your userID and password. Click account on the top main menu. Click password in the account submenu. Enter your current password. Enter your new password and reenter your new password to confirm.
How to change my email?
Login to lKhotoba.com with your userID and password. Click account on the top main menu. Click Email in the account submenu. Enter your new Email. Enter your lKhotoba.com password.
How to deactivate my account?
Login to lKhotoba.com with your userID and password. From the main menu choose account. Click on deactivate from the account submenu then click on yes.
What will happen to my account when I deactivate it?
You will not be able to access your account once it’s deactivated. You can reactivate your account within three months of deactivation. After three months of deactivation your account will be completely deleted and you will need to register with a new userID.
How to reactivate my account?
Login with your userID and password. If you have forgot your password or userID see I forgot my password and I forgot my userID from this section.
How to upgrade my account from standard to Elite?
Login to lKhotoba.com with your userID and password. Click account option from the main menu. Choose upgrade/renew option from the submenu. Follow the instruction for the online payment.
What are the options for the Elite membership?
There are three options for the Elite membership: one month subscription, 6 months subscriptions and 1 year subscription.
What are the differences between Elite and standard accounts?
- View photos in small size
- View photos in large size
- Receive and reply message from members
- Send new message to members
- Receive and reply private chat from members
- Invite member to private chat
- View who added you to their potential list
- Quick search
- Advanced search
- Filter members based on profile
- View banner advertisements
How to change my filtering preferences?
Choose who can see you in the site and who can’t by doing the following:
- Check wanted criteria
- Uncheck unwanted criteria
By checking wanted criteria this will allow members with these wanted criteria to see your profile and contact you and you will also see them.
Unchecking criteria will hide your profile from members with unwanted criteria so they will not be able to contact you and they will be invisible to you.
Optimize My Profile
What does hits on my profile mean?
It’s the unique number of hits on your profile. That means how many members viewed your profile. This doesn’t count the number of times each member visited your profile. Example: if member1 visited your profile 2 times, member2 visited your profile 10 times and member3 visited your profile 20 times. The total number of hits on your profile will be 3 this is the number of members that visited your profile member1 + member2 + member3 =3
How can I know the number of times a member has viewed my profile?
When you access hits on my profile the number of hits for each member is the number of times that member has visited your profile.
For the above example you should see the following:
Member1 2 hits
Member2 10 hits
Member3 20 hits
How can I change my profile?
Login to lKhotoba.com with your userID and password. Click on profile in the main top menu. Click edit. Do the required changes to your profile and then click submit button.
How can I add or change my picture?
Login to lKhotoba.com with your userID and password. Click on profile in the main top menu. Click on browse, locate your picture. Click on upload.
What is the default picture?
It is the picture that will be shown in the search results and hits on my profile for other members.
How can I make a picture the default picture?
There is a default option for each picture just click on that option and the selected picture will be your default.
How can I remove a picture?
There is a remove option for every picture. Just click on that option if you want your picture to be removed.
What is identity check?
Members can submit their identity to lKhotoba.com. This identity is checked versus the information they have posted on the internet. This includes their picture, gender, location and age. If all the information that are posted are similar to their ID a star and an identity checked icon are given to that member.
What is the benefit of identity check?
You will gain members trust when your identity is checked and it will show members that you are serious in finding your partner. This results in more responses from members. All of your information will be kept confidential, and will not be shared with other members or outside parties.
How could I get my identity checked?
Send us by email any of the following scanned documents:
- Civil Id
Once the document is checked you will get the icon identity checked and a star added to your total number of stars.
What do the stars that are shown with each userID mean?
How can I get the highest number of stars?
Complete your profile, answer all fields (don’t miss any option), write something about your self and upload your picture. Upgrade your account to Elite and send your ID for checking.
What’s the benefit of having highest stars?
High number of stars would show members that you are serious in getting married and you will gain their trust. Search is ordered by highest stars first, that means the more stars you have the highest priority in the search result you will have.
How can I send a message to a member?
Elite members can send messages to any member of the opposite sex.
I have received an email stating that I have received a message from a member. How can I see that message?
Login to lKhotoba.com with your userID and password. Click on messages from the main menu or new messages from the left menu. To open the message in the inbox click on the subject of the message.
How can I set an auto reply for all messages received?
Login to lKhotoba.com with your userID and password. Click on messages from the main menu. From messages submenu choose auto reply. Write your message in the box. Make sure you choose the radio button yes for make auto reply active. Then click on submit.
How can I have all my messages signed with my signature?
Login to lKhotoba.com with your userID and password. Click on messages from the main menu. From messages submenu choose signature. Write your signature in the box. Make sure you choose the radio button yes for make signature active. Click on submit.
Is there a way to contact same sex member?
You can‘t send messages or show interest to same sex members. lKhotoba.com is meant to be for marriage only. In the Chat room that is available only for Elite members same sex members can chat in the public and private rooms.
How to know when a member read my message?
There is an option in compose and reply to message for sending you a notification email when your message is read.
How can I know if I have received a new message?
By default you will be receiving an email for each new message you receive.
How can I stop receiving Emails from lKhotoba.com?
Login to lKhotoba.com with your userID and password. Click account on the top main menu. Choose notification emails from the account submenu. Uncheck the options (boxes) that you don’t want to receive emails from.
I have received an inappropriate message from a member, what to do?
When you open the message there is an option for reporting abusive message. Click on the link (report this message as abuse). We will read the message and take an action accordingly.
What actions lKhotoba.com might take for members with bad behaviors?
lKhotoba.com has strict rules for members with improper attitude. Receiving abusive reports for inappropriate actions from members will help us to take the decision of completely suspending the bad member from using lKhotoba.com